Free
For solo developers
$0forever
- 1 user
- 3 services · 5 Monitors · 5 Heartbeats
- 1 team · 1 on-call schedule
- 5 webhooks
- 50 incidents/month
- Email alerts
- 7-day retention
Pricing
Simple, transparent pricing.
Start free for solo use, then add voice calls, SMS, escalation policies and team workflows with Pro at $9/user/month.
14-day Pro trial with no credit card. Paid activation is currently sales-assisted; self-service checkout is not available.
Pro
For growing teams
$9/user/mo
- Up to 25 users · 3 Account Admins
- 50 services · 50 Monitors · 100 Heartbeats
- 10 teams · 10 schedules
- 50 webhooks
- 5,000 incidents/month
- Email + SMS (500/mo) + voice calls (200/mo)
- 10 custom escalation policies
- API access + audit logs
- 30-day retention
Business
For scaling organizations
$19/user/mo
- Unlimited users & webhooks · 10 Account Admins
- 500 services · 250 Monitors · 500 Heartbeats
- 50 teams · 50 schedules
- Unlimited incidents
- Email + SMS (2,000/mo) + voice calls (500/mo)
- 50 custom escalation policies
- API access + audit logs
- Priority support
- 90-day retention
Choose a plan
Start with the response workflow you need today.
Every plan covers a different operating stage. The limits below match the plan cards, so you can compare without hidden feature bundles.
For a first production alert
Use email alerts with one user, five webhooks and up to 50 incidents per month. It is a practical starting point for a solo developer or a small side project.
For an on-call team
Add voice calls, SMS, escalation policies, API access and audit logs for up to 25 users.
For organization-wide response
Add higher resource limits, priority support, unlimited users and unlimited webhooks.
How pricing works
The details that affect your monthly plan.
Paid prices are per user
Pro is $9 and Business is $19 per user per month. Free remains $0 for one user.
Channel allowances are explicit
Pro includes 500 SMS and 200 voice calls per month. Business includes 2000 SMS and 500 calls.
Retention grows with the plan
Incident history is retained for 7 days on Free, 30 days on Pro and 90 days on Business.
Evaluating another incident-response platform? Open the MonoDuty and PagerDuty evaluation guide →
Pricing FAQ
Questions teams ask before starting.
Does the Free plan expire?
No. Free is a $0 plan for one user with five webhooks, 50 incidents per month, email alerts, on-call scheduling and seven-day retention.
Do I need a credit card for the trial?
No. New accounts receive a 14-day Pro trial without a card.
Which plan includes phone calls and SMS?
Pro and Business include voice-call and SMS allowances. Free delivers alerts through email.
Can I buy a paid plan in self service?
Not yet. The Pro trial starts without a card; paid activation is currently handled through the MonoDuty team.
Can I connect Grafana, Prometheus or my own scripts?
An HTTP-capable sender can connect after mapping its event to the documented MonoDuty Webhook JSON. Named native adapters are not implied.
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Ready to test your incident route?
Start with a 14-day Pro trial without a card. Paid activation is sales-assisted.