Discord integration
Send incident alerts to Discord while keeping one clear owner
Discord is listed as both a MonoDuty integration and a Pro and Business alert channel.
No credit card required
01 / Overview
Separate shared visibility from response responsibility
A Discord destination can make incidents visible where a team already collaborates. MonoDuty on-call scheduling should remain the source of response responsibility rather than leaving ownership to whoever notices first.
The published Pro and Business definitions both include Discord, on-call scheduling, and escalation policies. Their primary differences are scale, allowances, retention, and Business-only capabilities.
02 / Operating value
Fit Discord into a deliberate channel mix
Use the destination to support the response policy while keeping routing explicit.
Make the destination intentional
Choose a Discord destination based on the incident scope and the people who need shared visibility.
Keep a named responder
Use on-call scheduling on the eligible plan rather than treating channel presence as ownership.
Retain a fallback path
Pro and Business include escalation policies and additional phone, email, push, and chat channels.
03 / Workflow
Configure Discord around an incident policy
Decide the destination and ownership rule before sending production alerts.
- 01
Define the incident scope
Choose which alerts belong in the Discord destination and which should use a different channel.
- 02
Follow current connection steps
Use MonoDuty documentation for the latest Discord setup details.
- 03
Run a controlled test
Confirm destination visibility, on-call ownership, and escalation behavior together.
04 / Plans
Discord availability by plan
The channel is published on Pro and Business, not Free.
Free
Email and push are published channels; Discord is not listed.
Pro
Discord plus six other channels, up to 25 users, and 30-day retention.
Business
Discord plus six other channels, unlimited users, and 90-day retention.
05 / Questions
Common questions
01Is Discord included on MonoDuty Free?
No. Free lists email and push. Discord is listed on Pro and Business.
02Does Pro include escalation policies with Discord?
Yes. Pro includes both Discord as a channel and escalation policies.
03Where can I find current Discord setup instructions?
Use MonoDuty documentation for current configuration and validate the route before production use.
MonoDuty / Start
Make Discord part of a tested incident route
Connect the destination, preserve one responsible owner, and verify fallback before depending on the channel.