MonoDuty features
Incident alerting features built around the on-call workflow
Connect incoming signals, route incidents to responsible people, and deliver alerts through the channels included in your plan.
No credit card required
01 / Directory
Explore MonoDuty features
Each page focuses on one search and operating intent, with plan facts kept explicit.
On-call management
Put schedule-based responsibility at the center of incident alerting.
RoutingEscalation policies
Add a defined next step when an incident still needs an owner.
DeliveryVoice and SMS alerting
Use phone-based channels alongside email, push, and team chat.
SignalsWebhooks
Bring event-producing systems into a documented incident workflow.
JobsHeartbeats
Make recurring jobs and scheduled processes visible to the on-call workflow.
AvailabilityUptime monitoring
Use MonoDuty Monitors as an input to incident response.
02 / Overview
One incident workflow, three practical layers
MonoDuty names Webhooks, Heartbeats, and Monitors as product capabilities. Together they cover event-driven systems, recurring work, and availability checks without forcing every signal into the same shape.
The response layer is plan-based. On-call scheduling is available on Free, Pro, and Business. Escalation policies, SMS, voice, Slack, Discord, and Microsoft Teams are included on Pro and Business.
03 / Operating value
Shape the product around the way you operate
Start with the operational problem, then choose the MonoDuty capability that addresses it.
Give incidents a responsible person
On-call scheduling establishes coverage. Pro and Business add escalation policies for incidents that still need attention.
Accept more than one kind of signal
Webhooks, Heartbeats, and Monitors provide distinct entry points for alerting workflows.
Match delivery to urgency
Free includes email and push. Pro and Business add SMS, voice, Slack, Discord, and Microsoft Teams.
04 / Workflow
A clear path from signal to response
The exact configuration depends on the source, but the operating model stays understandable.
- 01
Capture the signal
Use Webhooks, Heartbeats, or Monitors for the type of system you need to watch.
- 02
Apply on-call responsibility
Use the schedule included in your plan; add escalation policies on Pro or Business when the first route is not enough.
- 03
Deliver through plan channels
Choose from the channels your plan includes, then test the complete path before relying on it in production.
05 / Plans
Feature access follows published plan limits
The public plan matrix sets concrete limits for people, incidents, Webhooks, channels, and retention.
Free
1 user, 5 Webhooks, 50 incidents/month, email and push, and 7-day retention.
Pro
Up to 25 users, 50 Webhooks, 5,000 incidents/month, seven channels, escalation policies, and 30-day retention.
Business
Unlimited users, Webhooks, and incidents; seven channels; escalation policies; status pages; advanced analytics; and 90-day retention.
06 / Questions
Common questions
01Does every MonoDuty plan include on-call scheduling?
Yes. The published Free, Pro, and Business plan definitions all include on-call scheduling.
02Which plans include escalation policies?
Escalation policies are included in the published Pro and Business plan definitions.
03Can I try these features without a credit card?
MonoDuty publishes a 14-day free trial and states that a credit card is not required.
MonoDuty / Start
Build a calmer incident path
Start a 14-day trial without a credit card, or compare plan limits before you choose.