Microsoft Teams integration
Deliver incident alerts to Microsoft Teams with clear ownership
Microsoft Teams is a verified MonoDuty integration and a published alert channel on Pro and Business plans.
No credit card required
01 / Overview
Keep the Teams destination tied to the response model
A Microsoft Teams destination gives a group shared incident visibility, while the on-call schedule establishes the individual responsibility needed to move the response forward.
MonoDuty publishes Microsoft Teams, on-call scheduling, and escalation policies on both Pro and Business. This makes the channel part of a broader route rather than a standalone notification choice.
02 / Operating value
Use Microsoft Teams without blurring accountability
Treat shared delivery and individual ownership as complementary parts of the incident path.
Choose the right shared destination
Map incident scope to a Teams destination that gives the relevant responders visibility.
Anchor alerts in the on-call schedule
Both Microsoft Teams-eligible plans include on-call scheduling.
Define the next route
Both eligible plans also include escalation policies and six other published channels.
03 / Workflow
Connect Microsoft Teams through a controlled rollout
Validate the team destination and the individual response route together.
- 01
Choose the alert audience
Define which incident classes need shared Teams visibility and which should use another channel.
- 02
Configure from current docs
Follow the latest MonoDuty documentation for Microsoft Teams connection settings.
- 03
Verify delivery and responsibility
Use a safe test to confirm the Teams destination, on-call route, and escalation path.
04 / Plans
Microsoft Teams is available on two tiers
Compare the shared channel against the scale and retention needed by your team.
Pro
$9 per user/month, up to 25 users, escalation policies, and 30-day retention.
Business
$19 per user/month, unlimited users and incidents, escalation policies, and 90-day retention.
Shared channel set
Email, push, SMS, voice, Slack, Discord, and Microsoft Teams.
05 / Questions
Common questions
01Which plans include Microsoft Teams?
Microsoft Teams is listed on Pro and Business. It is not listed on Free.
02Do both eligible tiers include on-call scheduling?
Yes. On-call scheduling is included on Pro and Business, as well as Free.
03Can the Teams route include escalation?
Yes. Escalation policies are included on both Pro and Business.
MonoDuty / Start
Connect Teams visibility to on-call accountability
Configure one clear destination and validate that shared delivery, individual ownership, and fallback work together.